I am an IT Infrastructure and Service Delivery professional with 21 years of experience in managing IT operations, infrastructure, and support services. Over the years, I have worked across Windows, Azure, Microsoft 365, networking, virtualization, security, backup, disaster recovery, and business applications. I enjoy solving technology challenges, improving IT services, and working closely with teams, users, vendors, and business stakeholders. I have experience leading teams and managing day-to-day infrastructure operations with a strong focus on service quality, stability, SLA performance, and customer satisfaction. I am Azure certified (AZ-104) and currently looking for leadership opportunities such as IT Infrastructure Manager, IT Infrastructure & Operations Manager, Service Delivery Manager, Infrastructure & Cloud Manager, or IT Operations Manager, where I can use my experience to build reliable IT services and contribute to business growth.