Pooja Naik

Electronics and Communication Engineering graduate with strong analytical and troubleshooting skills, seeking an opportunity as a Technical Support Engineer. Proficient in Linux environments, Python, SQL basics, embedded systems, and industrial automation. Experienced in real-time monitoring, issue analysis, IoT systems, MQTT protocol, and dashboard reporting. Skilled in customer communication, cross-functional coordination, documentation, and problem resolution. Quick learner with the ability to work in fast-paced and 24x7 support environments while ensuring process compliance and timely issue resolution.